In partnership with Utiliteam, Universal Supplier Service (USS) has been developed to deliver a highly automated managed data service for all key industry interoperability processes.
We manage over 3.4 Million Data Points across 11 energy retailers.
Our solution enables energy suppliers to focus on customer service and growth whilst trusting Callisto and Utiliteam to negotiate the maze of complex industry interoperability processes on behalf of energy suppliers. USS significantly reduces the complexities of operating as a licensed energy supplier within the competitive energy market.
The USS market messaging system (MMS) software is maintained and continuously improved by Utiliteam, whilst the USS Managed Service (which is included within the bundle is Non Half-Hourly Data Collection & Data Aggregation Supplier Hub Services) is operated by a team of Callisto data specialists; fully supported by the Morrison Data Services pedestrian meter reading and associated value adding services.
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“ESB recently procured the services of USS to provide a bespoke market messaging service for our electricity supply licence which provides a route to market for our distribution connection generation assets. USS has been excellent to deal with and a key counterparty to us in successfully delivering this project. In particular, USS made themselves available to us to help with queries and issues as they arose, and the level of knowledge and expertise they brought has been very valuable.” – ESB Networks
“It was clear from the start that USS had the right people and processes to support the mobilisation of Champion Energy into the SME electricity supply market. As expected, their depth of industry knowledge and skills were first class. More importantly, their ability to flex to Champion’s unique requirements and the challenging market conditions around COVID-19 highlights their professionalism. We recommend them highly.” – Champion Energy
Experts in settlement performance - since our market inception, we’ve consistently demonstrated an exemplary record, with a robust settlement process that complements our customers best practice for customer services and billing.
Ensuring data security is at the core of our operations. We ensure the integrity and security of customer information by designing security into our systems and processes. This is further supported through the use of secure data centres.
Our Data Management services are delivered with a comprehensive quality assurance commitment. Business management processes are certified to ISO 9001 and information security management systems are certified to ISO 27001 providing complete security assurance.