Callisto can offer an effective service for the management of advanced meters, gaining and storing data flows, and attempting to fix communications if they cease.
We have a well-established process for checking meter communications via our back office function and will exhaust all options in order to re-instate communications remotely.
Over 500k business and domestic meters are read remotely through our bespoke head-end solution.
Experts in settlement performance - since our market inception, we’ve consistently demonstrated an exemplary record, with a robust settlement process that complements our customers best practice for customer services and billing.
Ensuring data security is at the core of our operations. We ensure the integrity and security of customer information by designing security into our systems and processes. This is further supported through the use of secure data centres.
Our Data Management services are delivered with a comprehensive quality assurance commitment. Business management processes are certified to ISO 9001 and information security management systems are certified to ISO 27001 providing complete security assurance.