M Group Services Energy Retail introduces Callisto

10th September 2020

The M Group Services Energy Retail Division, is excited to launch a new, data management business called “Callisto”.

Formally embedded within sister operating business Morrison Data Services, Callisto has been created to promote further growth and investment to its already well established products and services as well as consider the future needs of a changing customer base and market.

Remaining part of the MGS Energy Retail division, with continued alignment to the wide range of field services provided by Morrison Data Services and ProtectMyProperty, the launch will enable renewed focus whilst continuing the attributes that has delivered success to date.

As part of Morrison Data Services, Callisto has grown rapidly over the past decade, with the business becoming the largest provider of regulated data management services for the energy retail sector including relationships with British Gas, E.ON, OVO, Bulb and Tonik, either directly or through its Universal Supplier Service (USS) delivered in conjunction with Utiliteam. Managing data for ~23m unique metering points every month, Callisto has a turnover of nearly £25m in its own right.

The creation of Callisto enables the capability and service offering provided to energy retailers to be clearer for customers and better support the wider Energy Retail Divisions’ core activities, future growth and business plans.

Callisto will continue to provide all of the services related to Data Management that it had done as part of Morrison Data Services including:

Callisto will continue to invest in advanced technologies including the launch of a new Half-Hourly platform in October, focussed on managing Elective Half-Hourly settlement.

Recent contract wins with OVO and E.ONnext to deliver DC/DA services have further added to the growing business and its market position.  Recent long term contract extensions of the USS offering have also been completed.

Simon Best, MGS Energy Retail Managing Director, commented: “Callisto will allow us to enhance our existing customer relationships as well as build on new ones, as we position ourselves to deliver the services required of a future-facing energy supplier. This is a very exciting time for the growth of the business with the recent new wins and continued investment we are making. We have a proven track record of delivery best in class services at a market leading scale that gives our customers assurance that we are the ideal partner for their Data Management needs.”

back to all

using the latest technology.

Experts in settlement performance - since our market inception, we’ve consistently demonstrated an exemplary record, with a robust settlement process that complements our customers best practice for customer services and billing.

Ensuring data security is at the core of our operations. We ensure the integrity and security of customer information by designing security into our systems and processes. This is further supported through the use of secure data centres. 

Our Data Management services are delivered with a comprehensive quality assurance commitment. Business management processes are certified to ISO 9001 and information security management systems are certified to ISO 27001 providing complete security assurance.