Callisto, the largest provider of regulated data flow management to energy suppliers in the UK, and a part of M Group Services, has further enhanced its growing market position after securing a four-year contract with OVO Energy.
Under the terms of the agreement, Callisto will support both the OVO and SSE Energy Services portfolios with its data management offering including Non Half Hourly Data Collection and Data Aggregation (NHHDC/DA) services.
Mark McGuire, Callisto Director of Data Management, commented: “We are very happy to have been awarded this NHHDC/DA contract by OVO Energy. We look forward to working collaboratively and providing excellent levels of service which will deliver real benefits for OVO and its customers.”
Previously embedded within sister business, Morrison Data Services, Callisto was launched in September 2020 to promote further growth and investment for its products and services and to address the needs of a changing market and customer base.
Managing over 45 million records across 30 clients, Callisto’s services include:
Experts in settlement performance - since our market inception, we’ve consistently demonstrated an exemplary record, with a robust settlement process that complements our customers best practice for customer services and billing.
Ensuring data security is at the core of our operations. We ensure the integrity and security of customer information by designing security into our systems and processes. This is further supported through the use of secure data centres.
Our Data Management services are delivered with a comprehensive quality assurance commitment. Business management processes are certified to ISO 9001 and information security management systems are certified to ISO 27001 providing complete security assurance.